FAQs

  • Yes! We accept all Major Card payments, Apple Pay, Google Pay + Cash as well!

    Please Note:

    All payments including cash are subject to New York City Sales Tax during check out!

  • All new clients should book The 50. All of our treatments are suitable for all genders.

    You should stop the use of any products containing Retinol or exfoliating acids, such as salicylic, glycolic, lactic, etc. 3-5 days before your appointment.

    Please bring a fresh mask covering for after your service!

    If you have received a facial service from another Esthetician, please allow 21-28 days before booking an appointment.

    All minors (ages 13-17) must be accompanied by a parent /guardian during the entirety of their service.

  • We recommend coming in every 4-6 weeks for maintenance!

  • Yes! Our facials is completely personalized to ensure all the ingredients are safe.

    Please let us know if you are planning to get pregnant or if you are already pregnant/breastfeeding in order to provide the safest service possible!

Booking Policies

Cancellation Policy

We have a 24-hour Cancellation Policy.

In the event of a cancellation with less than 24 hours notice, clients will be responsible to pay for 25% of the remaining balance due of the scheduled service.

If you are to cancel your appointment less than 1 HOUR before your appointment time: This is considered a NO-SHOW.

You will be responsible for the full balance of your appointment.

No Call? No Show?

Clients who No-Show their scheduled appointment will be required to pay 100% of the remaining balance due of the scheduled service.

These clients will no longer be allowed to book in the future.

Rescheduling Policy

Can’t make it in? Please reschedule 24 hours before your scheduled appointment in order to avoid any charges!

Can’t find an opening to reschedule to? DO NOT CANCEL - Shoot us an email, hello@skknplus.com

Excessive Rescheduling

We understand how things can come up, however excessive rescheduling/canceling, exceeding more than two times back to back will result in a loss of your deposits which will not be credited to future appointments.

. Please book when you are sure of your schedule so you can be accommodated.

Refund Policy

We do not offer refunds, exchanges, or returns on any products, packages, or services rendered.
Membership and Packages are non-transferrable and non-refundable.

Although if there are any damages/faults to product packaging, we will accommodate with the proper replacement!

Questions? Comments? Concerns?